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DrekiworksCustomer service
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This website is owned and operated by Drekiworks LLC. Please read the following below in its entirety and if you have any questions, please contact us at: customerservice@drekiworks.com
This page contains the terms and conditions (Terms) on which we supply the products (Products) listed on our website https://www.drekiworks.com to you. Please read these Terms carefully before ordering Products from the Website. By ordering any Products from the Website you agree to be bound by these Terms. Please feel free to print a copy of the Terms for future reference.
1. Information About Us
The Website is a site operated by Drekiworks LLC (we/us/our). We are based in the Southeast Michigan area of the United States of America.
2. Your Status
By placing an order through the Website, the Buyer (you/customer) represents that he or she is of legal age for age restricted items and that all products ordered will be used in a lawful manner. Customers must check with their local laws to determine the legality of all items ordered. This is especially important for concealed weapons. Drekiworks LLC is not responsible for any items seized by law enforcement and will not knowingly make shipments to states and/or cities where any items are illegal. By placing an order, you are representing to Drekiworks LLC that the products ordered are lawful in your local jurisdiction and that you will use the products in compliance with all applicable laws. We assume no responsibility for any harm or injury resulting from the sale, trade, use or handling of any product purchased from us. You agree to indemnify, defend, and hold Drekiworks LLC harmless from all damages, losses, fees and expenses, including Drekiworks LLC's attorneys fees, arising from or related to your breach of these representations.
3. Formation of the Contract
3.1 Once you have placed an order you will receive an email from us acknowledging receipt of your order (Order Confirmation). Please note that this does not mean your order has been accepted. Your order constitutes an offer to buy Products from us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Products have been processed (Process Confirmation). The contract between us (Contract) will be formed at (i) the point when we send you the Process Confirmation, (ii) the point when we take payment for your order, or (iii) the point when we process the Products to you. The Contract will relate only to those Products whose process we have confirmed in the Process Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the process of such Products has been confirmed in a separate Process Confirmation. We reserve the right to: decline any order (or part of any order) upon which the canceled order (or part of the order) will be refunded.; decline any order (or part of any order) where the Website has contained obvious errors or inaccuracies in relation to the description of a Product or the pricing of a Product (see condition 5.1); place restrictions on the volume of any Product ordered where the availability of a Product is limited; and place restrictions on the volume of any Product ordered in accordance with our standard procedures relating to compliance with the laws and regulations in your state and/or city.
4. Ownership of Products
You will become the owner of the Products when they have been delivered to you. Once Products have been delivered to you they will be held at your risk and we will not be liable for their use, loss or destruction.
5. Price and Payment
The price of any Product will be as quoted on the Website from time to time, except in the circumstances set forth below. The price for the Products will be confirmed before you complete your order and in the Order Confirmation emailed to you following the purchase. All prices are displayed in US Dollars. US Dollars is the only currency accepted by the various methods of making the payment. Prices of Products may change at any time, but changes will not affect orders which you have placed that have been confirmed by the Order Confirmation. Prices of Products will be subject to sales taxes depending on where in the United States the order is to be shipped to. The prices stated on the Website at the point of checkout will include a calculation of such sales tax. Prices of Products exclude delivery costs which will be added (as applicable) to the total amount due prior to the point of check out of your order. The Website contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Website may be incorrectly priced. Where a Product's correct price is less than our stated price, we will charge the lower amount when delivering the Products to you. If a Product's correct price is higher than the price stated on the Website, we will, at our discretion, either contact you for instructions before delivering the Products, or reject your order and notify you of such rejection. We are under no obligation to provide Products to you at an incorrect (lower) price, even after we have sent you an Order Confirmation, or a Delivery Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mistake in pricing. Payment for all Products must be made using one of the methods made available at the point of checkout.
6. Virtual Gift Vouchers
As well as purchasing Products through the Website, it may also be possible to purchase gift vouchers for yourself or others (Virtual Gift Vouchers). Virtual Gift Vouchers must be redeemed by the recipient (Recipient) on the Website towards the purchase of eligible products listed in our online catalogue and sold by us. The Recipient must have an account on the Website to receive and use the Virtual Gift Vouchers. To redeem a Virtual Gift Voucher, the Recipient must have an active account (or create one if necessary) associated with the email address provided by you. We are not responsible for incorrect or non-deliverable email addresses. Virtual Gift Vouchers cannot be exchanged for cash and are not transferable or assignable in any way. Any unused balance of Virtual Gift Vouchers after placement of an order by the Recipient will be recorded in the Recipient’s account on the Website. If any order placed by the Recipient using the Virtual Gift Vouchers exceeds the value of the Virtual Gift Vouchers held by the Recipient, any balance remaining for a purchase must be paid by the Recipient. One or more Virtual Gift Vouchers can be redeemed against a single order. Virtual Gift Vouchers and any unused balance remaining in the Recipient’s account expire 24 calendar months after the date of purchase of the Virtual Gift Voucher by you. Responsibility for the Virtual Gift Voucher passes to the Recipient upon purchase and we are not responsible for Virtual Gift Vouchers which are lost, destroyed or used without the Recipient’s permission. All other provisions of these Terms will apply to all purchases made using Virtual Gift Vouchers, as applicable.
7. Delivery
The Products will be delivered to the address specified in your order and in accordance with the delivery option selected at the point of checkout. We may not deliver to PO boxes or military bases. Please see our Shipping Info page on the Website for specific details of Process and delivery times. Details of a date of Process may also be displayed on the details page of a Product. Whilst we will take reasonable steps to ensure that your order is Processed and delivered on time, please be aware that Process and delivery times are estimates only, and that time of Process or delivery is not of the essence of any Contract. By placing an order for a Product manufactured or produced to order, you acknowledge that delivery may be subject to substantial lead times. Made to order items are noted as such on their article page. We may defer the date of Process or delivery or cancel any Contract, or remove from your order any Products ordered by you (without liability) if we are prevented or delayed in the carrying on of our business, due to circumstances beyond our reasonable control, including, without limitation, acts of God, pandemics, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, extreme weather conditions, flood, epidemic, lock-outs, strikes or other labor disputes, fuel shortages, restraints or delays affecting carriers, or inability or delay in obtaining supplies of adequate or suitable materials. We will use reasonable endeavors to ship all of your order together in one shipment. But we reserve the right to ship your order in installments should some components of your order be unavailable for delivery, or have delayed availability, when you place your order, or if your order is too big to deliver in one shipment. In these circumstances you will be charged a single delivery fee for the whole of your order. Orders that cannot be delivered to you due to various reasons out of our, or the delivery service provider’s control, such as you registering the wrong address when placing the order, you not being available for delivery, and/or not responding to the delivery service provider's attempts to inform or contact you, are shipped back to us and will be canceled and partly refunded. The shipping cost will not be refunded, since it is kept to cover our costs for the shipping. Any order may require a signature from the recipient upon delivery. This is to ensure that the order reaches you safely. If an order does not require a signature upon delivery, or if you choose to disable the signature requirement with the delivery service provider prior to delivery, then you will be fully responsible for situations that may arise, such as having the order left outside your front door and subsequently stolen. We will use all reasonable endeavors to ensure that the Website displays the correct availability of Products for ordering. To the extent that we are reasonably able to do so, we will identify any limitations on availability (that we are aware of at that time), such as temporarily out of stock Products, in the relevant Product listing page. You, the buyer, are responsible for ensuring that owning and receiving the ordered items are legal in your state and/or city.
8. Returns
While we strive to provide you, our awesome customers and friends, with high quality craftsmanship and items that last a lifetime, we acknowledge mistakes can happen. While we will do our absolute best to minimize any mistakes as much as humanly possible, we will fully take ownership if we ever fall short of our goals and make any mistakes. For any and all questions regarding returns, please feel free to check out our Returns page for full details.
9. General
Applicable laws require that some of the information or communications we send to you should be in writing. When using the Website, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. All notices from you to us must be in writing and sent by email to customerservice@drekiworks.com. All notices from us to you will be displayed on the Website from time to time or sent by email, registered post or airmail to any address provided by you to us. Notices will be deemed received 24 hours after when posted on the website, 2 days after an email is sent. If a notice is deemed to have been received after 4.00 pm (local time of the recipient) on a business day, or on any day which is not a business day, it shall be deemed to have been received at 9.00 am (local time of the recipient) on the next business day. The Contract is binding on you. You may not transfer, assign or otherwise deal with or any of your rights or obligations arising under the Contract. If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. These Terms, together with our Privacy Policy and Terms of Website Use, and any other document expressly referred to in these documents, constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of any Contract. We each acknowledge that, in entering into a Contract, neither of us relies on any statement, representation, assurance or warranty of any person (whether a party to that Contract or not) other than as expressly set out in these documents. Nothing in this clause shall limit or exclude any liability for fraud. Failure or delay by us in enforcing or partially enforcing any provision of a Contract shall not be construed as a waiver of any of our rights under the Contract. Any waiver by us of any breach of, or default under, any provision of a Contract by you shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract. We have the right to revise and amend these Terms from time to time. The latest version of these Terms will be available on the Website. You will be subject to the policies and Terms in force at the time that you order Products from us. To the fullest extent permissible, any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims) will be governed by U.S. law and subject to the exclusive jurisdiction of the courts of the United States of America.
10. Complaints Policy
We are committed to providing a quality service to you and value your views, opinions and feedback on any Products which have been supplied to you, as well as any service which we have provided to you. If we have not performed any of our duties to a satisfactory standard, please contact us customerservice@drekiworks.com. We will contact you back as soon as humanly possible!
11. Mobile Program Service Terms and Conditions
The Drekiworks LLC mobile message service (the "Service") is operated by Drekiworks LLC ("Drekiworks LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Drekiworks LLC's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Drekiworks LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Drekiworks LLC. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to the sending number or click the unsubscribe link in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Drekiworks LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance email our customer support team at customersupport@drekiworks.com. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy page.
12. Terms of Website Use
This page (together with the documents referred to on it) tells you the terms of use on which you may make use of this website (our site) whether as a guest or as a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
13. Information about us
This site is operated by Drekiworks LLC (we or our or us or Drekiworks LLC).
We are a Limited Liability Corporation registered in the state of Michigan and operate primarily in the Southeast Michigan region.
14. Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you, or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them. Your access to our site is dependent on you consenting to our use (and certain third parties) of cookies in connection with your visit to the site. More information can be found on our Privacy Policy page.
15. Acceptable use
You may only use our site for lawful purposes. You may not use our site: In any way that breaches any applicable local, national or international law or regulation; In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; For the purpose of stalking, harming, harassing or abusing, or attempting to stalk, harm, harass or abuse any person in any way; To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; To transmit any material that is defamatory, obscene, offensive, hateful, inflammatory, likely to deceive any person, or which infringes the rights of any third party. You also agree: Not to reproduce, duplicate, or copy any part of our site without our express permission; Not to provide information that is inaccurate, fictional or misleading; Not to access without authority, interfere with, damage or disrupt: any part of our site; any equipment or network on which our site is stored; any software used in the provision of our site; or any equipment or network or software owned or used by any third party.
16. Intellectual property rights
Unless otherwise stated, we are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by trademark and copyright laws and treaties around the world. All such rights are reserved. The trade marks depicted on our site are owned by us or our licensors. All materials on this site, including but not limited to images, artwork, text, audio clips, and video clips, are, unless otherwise stated, owned and controlled by Drekiworks LLC and may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way. Modification of the materials or unauthorized use of the materials for any purpose is a violation of our legal rights. The unauthorized posting of any of our intellectual property, including any images of our products or other artwork on any other website is strictly prohibited.
17. Reliance on information posted
Any materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
20. Site changes
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.
21. Our liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. We do not warrant that the site, its content or the server that makes it available are error or virus free or free of other harmful components or that your use of this website will be uninterrupted. To the extent permitted by law, we, other members of our group companies and any third parties connected to us, hereby expressly exclude: All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted management or office time and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
22. Information about you
We collect information about you in accordance with our Privacy Policy. Subject to your express consent on entry to our site, you accept these Terms of Website Use and to our collection of information about you in accordance with our Privacy Policy. You warrant that all data provided by you is accurate, genuine and lawful.
23. Purchases concluded through our site
Purchases through our site are governed by our Terms and Conditions of Sale.
24. Viruses, hacking and other offenses
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offense. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing any and all identifying information we have about you to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
25. Linking to our site
You may link to our website, or any page within it for personal (non-commercial) reasons, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out in these terms of use. If you wish to make any use of material on our site other than that set out above, please address your request to our legal team at legal@drekiworks.com.
26. Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have not reviewed all of these sites and we have no control over the contents of those sites or resources. We do not endorse or make any representation about them and accept no responsibility for any loss or damage that may arise from your use of them. Additionally, any and/or all views, beliefs, messages and/or symbolism represented by the owners and/or developers of the websites connected to any links on our site do not necessarily represent the views, beliefs, messages, and/or symbolism of Drekiworks LLC and or its owner(s) and/or employee(s).
27. Suspension and termination
If, in our opinion, these terms of use have been breached, we may take such action as we deem appropriate, and may result in our taking all or any of the following actions: Immediate, temporary or permanent withdrawal of your rights to use restricted parts of our site; Issue of a warning to you; Legal proceedings against you for reimbursement of all costs, liabilities and losses on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach. You hereby agree to indemnify us in this respect; Further legal action against you; Disclosure of such information to law enforcement authorities as we reasonably feel is necessary. We exclude liability for actions taken in response to breaches of these terms of use. The responses set out above are not limited, and we may take any other action we reasonably deem appropriate.
28. Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
29. Your concerns
If you have any concerns about anything which appears on our site, please contact our customer service team via email at customerservice@drekiworks.com.

